Products
Products
Last updated: September 15, 2025
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
To be eligible for a return, items must be:
To initiate a return:
Once we receive and inspect your returned items, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that original shipping costs are non-refundable unless the return is due to our error.
We're happy to exchange items for a different size or colour, subject to availability. Exchange requests must be made within 30 days of delivery.
If you receive a damaged or defective item, please contact us immediately. We'll arrange for a replacement or full refund at no cost to you.
For any questions about returns or refunds, please contact our customer service team. We're here to help make your shopping experience as smooth as possible.
Last updated: September 15, 2025
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Under UK data protection law, you have the right to:
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences.
If you have any questions about this Privacy Policy or our data practices, please contact us.
Last updated: September 15, 2025
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use the service.
Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions.
All prices are listed in British Pounds and include VAT where applicable. We reserve the right to change prices at any time without notice. Payment must be received before order processing.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
In no event shall our company or its suppliers be liable for any damages arising out of the use or inability to use the materials on our website, even if we have been notified of the possibility of such damage.
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
We reserve the right to revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the current version of these terms.
Last updated: September 15, 2025
We currently offer standard shipping throughout the United Kingdom. All orders are carefully packed and dispatched from our warehouse.
Standard Shipping: 7-14 business days
Please note that delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances. Business days are Monday through Friday, excluding bank holidays.
Shipping costs are calculated at checkout based on your location and order total. We may offer free shipping promotions from time to time on qualifying orders.
Orders are typically processed within 1-2 business days. You'll receive a confirmation email when your order is placed and another email with tracking information once your order has been dispatched.
We currently ship to addresses within the United Kingdom only. This includes England, Scotland, Wales, and Northern Ireland. We do not currently ship to international destinations or PO boxes.
Once your order has been dispatched, you'll receive an email with tracking information. You can use this to monitor your package's progress and estimated delivery date.
If you experience any issues with delivery, such as damaged packages or missing items, please contact us immediately. We'll work quickly to resolve any problems.
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Additional charges may apply for address corrections or redelivery attempts.
For any questions about shipping or to track your order, please contact our customer service team.
Last updated: September 15, 2025
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.
Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance.
Functionality Cookies: These cookies remember your preferences and choices to provide a more personalised experience, such as language settings or region selection.
Marketing Cookies: These cookies track your browsing habits to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
We may also use third-party services that set cookies on our website, including:
You can control and manage cookies through your browser settings. Most browsers allow you to:
Please note that disabling certain cookies may affect the functionality of our website. Essential cookies are required for the site to work properly, and disabling them may prevent you from using certain features or making purchases.
By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. Please check this page regularly for updates.
If you have any questions about our use of cookies, please contact us.
